Charleston
Neuropsychology

Insurance and Payment Policies:

 

We accept most major insurance plans and credit cards.

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• Blue Cross/Blue Shield (all plans)

• Medicare (all plans except Humana)

• Tricare

• Optum/United Healthcare/United Behavioral Health

• Beacon Health Care/Value Options

• Thomas Cooper

• Multiplan

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We do not accept or bill Medicaid, Humana, Aetna.

We will bill Cigna / Evernorth but we are not in network.

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ChampVA as Primary:   ChampVA has informed us they are 12-24 months backlogged with processing new claims.  If ChampVA is listed as your Primary Insurance company we will only accept the out of network rates, out of pocket and up front.

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ChampVA as Secondary:  If ChampVA is your secondary insurance carrier and/or supplemental to Medicare, we will be happy to file the claims on your behalf.

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Please be aware that with any health plans there may be deductibles, co-pays and coinsurances for which you could be responsible.

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Evaluations for Learning Disability, academic accommodations, disability, and anything legally-based are not covered by insurance. 

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Questions & Answers:

 

Q:  How long will it take to get things settled with the insurance company?

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A:  Generally it takes from 45-60 days to obtain payment from an insurance carrier.

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Q:  I received a notice that my insurance company has paid on my bill but I can't understand how they calculated their payment amount.  Do you know?

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A:  If we've received information from your insurance company, we'll be glad to share it with you.  However, for answers to any questions about insurance payments, deductibles or co-payments, you generally need to check with your insurance company as individual policies vary.