Charleston Neuropsychology is dedicated to providing you with the highest quality and cost effective medical care. We accept all major credit cards.
INSURANCE & PAYMENTS
Insurance and Payment Policies:
We accept most major insurance plans and credit cards.
Blue Cross/Blue Shield (all plans)
Medicare (all plans except Humana and Aetna)
Optum/United Healthcare/United Behavioral Health
Multiplan / PHCS
We do not accept or bill Medicaid, Humana, Aetna, CIGNA, Beacon Health or Ambetter. If you are out of network any costs of services will need to be paid out of pocket. We will provide you with a Superbill which you can submit to your insurance for possible reimbursement; we cannot guarantee that your insurance will reimburse you for the services provided.
ChampVA as Primary: ChampVA has informed us they are 12-24 months backlogged with processing new claims. If ChampVA is listed as your Primary Insurance company we will only accept the out of network rates, out of pocket and up front.
ChampVA as Secondary: If ChampVA is your secondary insurance carrier and/or supplemental to Medicare, we will be happy to file the claims on your behalf.
Please be aware that with any health plans there may be deductibles, co-pays and coinsurances for which you could be responsible.
Evaluations for Learning Disability, academic accommodations, disability, and anything legally-based are not covered by insurance.
Questions & Answers:
Q: How long will it take to get things settled with the insurance company?
A: Generally it takes from 45-60 days to obtain payment from an insurance carrier.
Q: I received a notice that my insurance company has paid on my bill but I can't understand how they calculated their payment amount. Do you know?
A: If we've received information from your insurance company, we'll be glad to share it with you. However, for answers to any questions about insurance payments, deductibles or co-payments, you generally need to check with your insurance company as individual policies vary.
For the most up-to-date information on our accepted private health insurance plans
contact us directly at